Effective Date: 24 August 2026 · Last Updated: 24 August 2026
Showing the terms for orders delivered in India. View the United States terms.
This Product Safety & Disclaimer applies to VÉDNOIR cosmetic and personal-care products purchased through vednoir.com, unless different product-specific instructions are provided.
Always read the product label, ingredient information, and usage directions before use.
VÉDNOIR products are intended for external cosmetic and personal-care use only.
They are not medicines and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Information provided on our website, packaging, journal, ritual guides, customer support, or other VÉDNOIR communications is for general product and cosmetic-use information and should not be treated as medical advice.
A patch test is recommended before first or regular use, particularly if you have sensitive skin or scalp or are using a product for the first time.
Discontinue use if irritation, redness, discomfort, or another unexpected reaction occurs.
Seek appropriate professional advice where necessary.
Customers should review the complete ingredient information before use.
Do not use a product if you know or suspect that you are allergic or sensitive to any of its ingredients.
Botanical or naturally derived ingredients can still cause individual sensitivities or allergic reactions.
If you have known allergies, sensitive skin or scalp, or specific concerns about an ingredient, consult an appropriate healthcare professional before use.
Unless the product instructions state otherwise:
If a product enters the eyes, rinse carefully with clean water.
Follow any additional precautions shown on the product label or packaging.
If you are pregnant, nursing, receiving medical treatment, have an existing skin or scalp condition, or have concerns about using a particular ingredient, consult an appropriate healthcare professional before use.
VÉDNOIR customer support cannot provide medical diagnosis, prescribe treatment, or determine whether a product is suitable for an individual medical condition.
Cosmetic experiences and results vary between individuals.
Factors may include:
Product descriptions and customer experiences should not be interpreted as a guarantee of identical results.
Products containing botanical or naturally derived ingredients may show reasonable variations between batches in:
Such natural variation does not by itself indicate that a product is defective or unsafe.
If you notice an unusual change, damaged packaging, substantial leakage, unexpected contamination, or another product-integrity concern, stop using the product and contact VÉDNOIR.
Products should be:
Do not use a product if its seal appears materially tampered with or if the product appears compromised.
Storage requirements shown on individual packaging take priority where they differ from these general instructions.
Keep VÉDNOIR products out of reach of young children unless a product is specifically labelled for their use.
Products should be used by minors only with appropriate parent or guardian guidance where necessary.
Do not allow children or pets to ingest or play with cosmetic products or their packaging.
We aim to keep website and packaging information accurate.
From time to time, VÉDNOIR may update:
Customers should always review the information supplied with the product they actually receive.
Where website information and the current product label differ because of a legitimate product update, follow the instructions and warnings on the current product packaging and contact us if clarification is needed.
Reviews, testimonials, journal articles, ritual guides, social-media content, and other educational materials may describe individual experiences or general cosmetic-care practices.
They do not constitute medical advice and do not guarantee a particular outcome.
VÉDNOIR does not endorse medical or disease-treatment claims merely because they appear in customer-generated content.
Do not use a product that arrives:
Contact [email protected] within 48 hours of delivery where the issue was present on arrival.
Damaged, incorrect, missing, defective, return, replacement, and refund requests are handled under our Returns, Refunds, Replacements & Cancellations Policy.
VÉDNOIR is responsible for supplying products consistent with applicable product requirements and the information provided with them.
Customers are responsible for following usage, safety, storage, and precautionary instructions.
VÉDNOIR is not responsible for harm caused by deliberate misuse, ingestion, unauthorised alteration, improper storage, use contrary to product instructions, or use despite a known ingredient allergy, except where applicable law provides otherwise.
Nothing in this disclaimer excludes or limits rights or remedies that cannot legally be excluded under applicable consumer or product-safety law.
Where mandatory law provides greater protections, those protections will prevail.
For product-safety, ingredient, packaging, or usage questions:
For an order-related product issue, please include your order number, product name, batch or lot information where available, and relevant photographs.
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