Effective Date: 24 August 2026 · Last Updated: 24 August 2026
Showing the terms for orders delivered in India. View the United States terms.
Védnoir Wellness (“VÉDNOIR”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit vednoir.com, create an account, place an order, communicate with us, or otherwise use our services.
This policy applies to customers and website visitors in India, the United States, and other supported countries, subject to applicable law.
923, Gutgutpara, Burnpur – 713325
Depending on how you use VÉDNOIR, we may collect:
Name, email address, mobile number, billing and shipping address.
Login details, account preferences, OTP authentication records, and account activity.
Products purchased, order number, transaction details, delivery status, returns, refunds, cancellations, and customer-support history.
Payment status, transaction identifiers, payment method type, and information received from our payment providers.
We do not require or intentionally store card PINs, UPI PINs, OTPs used to authorise payments, complete card credentials, or online-banking passwords.
IP address, browser and device information, pages viewed, interactions, timestamps, referring pages, campaign identifiers, and similar technical information.
Newsletter subscriptions, communication preferences, campaign interactions, and advertising or analytics identifiers where permitted.
Reviews, support messages, feedback, photographs submitted for order claims, and other information you voluntarily provide.
We may use personal information to:
We do not use personal information for purposes materially incompatible with those described here without an appropriate legal basis or notice.
Depending on the applicable law and purpose, we process personal information based on:
Where processing depends on consent, you may withdraw that consent through the available preference controls or by contacting us.
Withdrawal does not affect processing that was lawfully completed before consent was withdrawn.
To complete an order, relevant information may be shared with authorised providers involved in:
Payment providers process financial information according to their own security and regulatory requirements.
VÉDNOIR generally receives transaction status and identifiers necessary to confirm and manage the order rather than sensitive authentication credentials.
We may share only the information reasonably necessary with trusted providers that help us operate our business, including:
Providers are expected to handle information only for authorised purposes and subject to appropriate contractual, technical, or legal safeguards.
We may also disclose information where required by law, court order, regulatory authority, or to protect legitimate legal rights.
VÉDNOIR may use analytics and advertising technologies to understand website performance, measure campaigns, improve customer experience, and advertise our products.
Depending on consent and applicable law, these technologies may use:
Where required, non-essential advertising or analytics technologies will be activated only after appropriate consent or choice.
We do not intentionally use sensitive health information to build advertising audiences.
We do not sell personal information for money.
However, certain advertising or analytics disclosures may be legally treated as “sharing” or a “sale” in some jurisdictions. Where applicable, we will provide any required consent or opt-out mechanism.
More information will be provided in our Cookie Policy.
You may receive promotional emails or other marketing communications when you have subscribed, consented, or where otherwise permitted by applicable law.
You can unsubscribe using the link provided in marketing emails or contact us at [email protected].
Unsubscribing from marketing does not stop necessary service communications such as:
We use cookies and similar technologies for purposes such as:
Essential technologies may be required for the website to function.
Non-essential cookie choices can be managed through our available consent controls or browser settings.
Further details are provided in our Cookie Policy.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including:
Retention periods may vary depending on the type of information and applicable law.
When information is no longer required, we may securely delete or anonymise it, subject to lawful retention requirements.
VÉDNOIR operates from India, while some service providers may process information in other countries.
Where personal information is transferred internationally, we take reasonable steps to use appropriate contractual, organisational, and technical safeguards as required by applicable law.
International processing does not change our commitment to handling information only for legitimate and disclosed purposes.
Depending on your location and applicable law, you may have rights to:
To submit a privacy request, email [email protected].
We may reasonably verify your identity before fulfilling a request to protect customer information.
We will respond within the period required by applicable law.
Customers may request deletion of their VÉDNOIR account by contacting [email protected] or using an account-deletion option where available.
Deleting an account does not necessarily require immediate deletion of information that we must retain for:
Such information will be retained only for the applicable purpose and period.
We use reasonable technical and organisational measures designed to protect personal information against:
Measures may include secure connections, access controls, restricted credentials, monitoring, and appropriate security safeguards used by our service providers.
No online service can guarantee absolute security. Customers should also protect their passwords, OTPs, devices, and account access.
VÉDNOIR will never ask for a UPI PIN, card PIN, banking password, or payment OTP through unofficial communications.
VÉDNOIR's online store and products are not specifically directed toward children.
We do not knowingly seek to collect personal information from children in circumstances where parental or guardian consent is required by applicable law.
If we learn that personal information relating to a child has been collected improperly, we will take reasonable steps to address or delete it as required.
Parents or guardians may contact [email protected] regarding such information.
If VÉDNOIR or Védnoir Wellness undergoes a merger, acquisition, restructuring, financing, sale, or transfer of relevant business assets, personal information may be transferred as part of that transaction subject to applicable privacy requirements.
Any receiving organisation will be required to handle the information according to applicable law and relevant privacy commitments.
Our website may contain links to third-party websites or services.
Their privacy practices are governed by their own policies, and VÉDNOIR is not responsible for the independent privacy practices of unrelated third parties.
Customers should review the applicable privacy information before providing personal information to another website.
We may update this Privacy Policy when our products, services, technology, providers, legal requirements, or business operations change.
The latest version will be published on this page with an updated Last Updated date.
Where legally required, material changes may also be communicated through an additional notice or request for consent.
For privacy questions, requests, or complaints:
Please use the subject “Privacy Request” and provide enough information for us to understand and verify your request.
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