Effective Date: 24 August 2026 · Last Updated: 24 August 2026
Showing the terms for orders delivered in India. View the United States terms.
These Terms & Conditions govern your use of vednoir.com and purchases of VÉDNOIR products from Védnoir Wellness.
By accessing our website, creating an account, or placing an order, you agree to these Terms together with our Privacy Policy, Shipping & Delivery Policy, and Returns, Refunds, Replacements & Cancellations Policy.
VÉDNOIR is operated by:
VÉDNOIR is the brand under which products are offered through this website.
You must be legally capable of entering into a purchase transaction under applicable law.
You may use the website only for lawful personal or commercial purchasing purposes.
You must not:
We aim to describe our products accurately, including their size, ingredients, usage information, price, and availability.
Actual product colour, botanical aroma, texture, packaging, or appearance may show reasonable variations.
Products may be updated, reformulated, repackaged, discontinued, or temporarily unavailable.
Adding a product to the cart does not reserve inventory.
VÉDNOIR may introduce additional products, bundles, sizes, collections, or services in the future. Unless otherwise stated, these Terms will also apply to such offerings.
VÉDNOIR currently operates regional shopping experiences including:
Customers should use the appropriate regional store for their delivery destination.
Prices may differ between countries because of market pricing, logistics, taxes, duties, promotions, currency, and operational costs.
The applicable product price is the price displayed for the selected region at the time the order is placed.
Changing the delivery country may change the currency, price, shipping options, taxes, or available products.
Applicable product prices, discounts, shipping charges, taxes, duties where collected by us, and other disclosed charges will be shown before the customer completes payment.
For international orders, customs duties or local taxes may be payable separately by the recipient unless checkout expressly states they are included.
Customers should review the complete order total before confirming the purchase.
We do not intentionally add undisclosed mandatory charges after checkout.
Available payment methods depend on the customer's region and may include:
Not every payment method is available in every country.
By submitting payment, you authorise VÉDNOIR and its authorised payment providers to process the amount shown at checkout.
VÉDNOIR does not require customers to make payment through unofficial calls, personal accounts, social-media messages, or unapproved links.
An order is not considered successfully paid until payment confirmation is received from the relevant payment provider.
A transaction may fail or remain pending because of:
If money appears to have been debited but no successful order is created, customers should contact [email protected] with the payment reference.
Duplicate confirmed payments will be reviewed and any verified excess payment will be refunded through the appropriate payment method.
Bank and payment-provider processing times may apply.
For international transactions, a customer's bank or card issuer may apply:
These charges are determined by the customer's financial institution and are not controlled by VÉDNOIR.
Placing an order represents an offer to purchase the selected products.
Receipt of an automated order confirmation does not necessarily mean the order has been finally accepted.
An order may be declined or cancelled before dispatch where reasonably necessary, including because of:
Where VÉDNOIR cancels a successfully paid order, the eligible amount will be refunded according to our Returns, Refunds, Replacements & Cancellations Policy.
We make reasonable efforts to maintain accurate product, pricing, currency, promotion, and availability information.
If an obvious technical, typographical, feed, or currency error occurs, VÉDNOIR may correct the information before dispatch.
Where an order was placed at an obviously incorrect price, we may offer the customer the choice to:
Launch prices, coupons, bundles, gifts, free shipping, and promotional offers may be:
Unless expressly permitted, promotional codes cannot be combined.
If part of a promotional or bundle order is cancelled or returned, the remaining order and eligible refund may be recalculated according to the original promotion conditions.
VÉDNOIR may modify or withdraw a promotion before an order is placed.
Order processing, shipping charges, serviceable destinations, estimated delivery times, international customs, tracking, failed deliveries, and related conditions are governed by our Shipping & Delivery Policy.
Delivery dates are estimates unless expressly stated otherwise.
Customers are responsible for providing accurate delivery information.
Return eligibility, return windows, damaged or incorrect products, missing items, replacements, refunds, bundle returns, order cancellations, and refund timelines are governed by our Returns, Refunds, Replacements & Cancellations Policy.
Because VÉDNOIR products are personal-care and cosmetic products, opened or used items are generally not eligible for preference-based returns, subject to applicable consumer law.
VÉDNOIR products are cosmetic and personal-care products unless expressly stated otherwise.
They are not intended to diagnose, treat, cure, or prevent disease.
Customers should:
Individual experiences and cosmetic results may vary.
Product-specific safety instructions shown on packaging or the website form part of the product usage conditions.
Customers may be required to create or access an account to use certain website features or complete applicable checkout processes.
Customers are responsible for:
You must not share OTPs or passwords with anyone claiming to represent VÉDNOIR.
We may restrict accounts reasonably suspected of fraud, abuse, unauthorised activity, or repeated misuse of purchasing facilities.
Customers may be able to submit reviews, comments, photographs, or other content.
By submitting content, you confirm that you have the right to provide it and that it is not unlawful, misleading, abusive, defamatory, infringing, or fraudulent.
You grant Védnoir Wellness a non-exclusive, worldwide, royalty-free right to display, reproduce, and use submitted content for website, customer-service, promotional, and business purposes, subject to applicable privacy law.
We may moderate or remove content that violates these Terms.
The VÉDNOIR name, logos, product presentation, website design, photographs, graphics, text, packaging artwork, videos, and other original content on vednoir.com are owned by or licensed to Védnoir Wellness unless otherwise stated.
You may not reproduce, republish, distribute, commercially exploit, alter, or create derivative works from protected VÉDNOIR content without appropriate permission.
Ordinary personal use of the website is permitted.
The website may use or link to third-party services such as:
Third-party services may operate under their own terms and privacy policies.
VÉDNOIR is not responsible for the independent content or practices of unrelated third-party websites.
Personal information is handled in accordance with our Privacy Policy.
Cookies and similar technologies are governed by our Cookie Policy and the consent options made available through the website where required.
We aim to keep vednoir.com available and accurate but cannot guarantee uninterrupted access.
The website may occasionally be unavailable because of maintenance, technical problems, security measures, updates, hosting interruptions, or events outside our reasonable control.
Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded.
To the extent permitted by applicable law, VÉDNOIR will not be liable for indirect, incidental, special, or consequential losses resulting from website use, service interruption, or misuse of a product.
Where legally permitted, VÉDNOIR's aggregate liability relating to a specific purchase will not exceed the amount paid for the product giving rise to the claim.
This limitation does not apply where applicable law requires otherwise.
VÉDNOIR may review or restrict transactions reasonably suspected of:
Legitimate consumer disputes and statutory rights remain unaffected.
VÉDNOIR is not responsible for delays or failures caused by events outside our reasonable control, including natural disasters, transportation disruption, strikes, government action, customs interruption, internet or utility failure, public-health events, or similar circumstances.
These Terms are governed by the laws of India, subject to any mandatory consumer protections or jurisdictional rights that apply to customers in their country or state.
Nothing in these Terms is intended to remove rights that cannot lawfully be waived.
Subject to such mandatory rights, disputes relating to Védnoir Wellness will be subject to the competent courts having jurisdiction in Asansol, West Bengal, India.
VÉDNOIR may update these Terms to reflect changes in products, services, laws, technology, payment methods, shipping regions, or business operations.
The updated version will be published on this page with a revised Last Updated date.
Changes will not retroactively remove rights that already apply to a completed purchase where prohibited by law.
For questions about these Terms, orders, payments, or website use:
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